Cookie Policy
Last updated: 27th April 2026
At Trustori, we believe that transparency is the foundation of trust. This policy explains how we use cookies and tracking technologies to power our Brand Protection and Growth Intelligence infrastructure. By using our website or interacting with a Trustori-secured product, you acknowledge the data practices described below.
Cookies are small data files stored on your device. We also use "digital markers" and unique serial identifiers (QR codes) to bridge the gap between physical products and digital data.
How Trustori Uses Data for Brand Integrity
Unlike standard websites, Trustori’s ecosystem is built for high-trust industries. We use these technologies for:
Authenticity Verification: Distinguishing between legitimate consumer scans and automated bot attacks or counterfeit attempts.
Market Intelligence (Heatmaps): Analyzing scan frequencies and IP-based locations to help brands detect "grey market" diversion and unauthorized sellers.
Growth Activation: Enabling "Digital Product Passports," allowing you to register warranties, claim loyalty rewards, and receive brand-direct updates.
Category
Purpose
Strictly Necessary
Required for secure logins to brand dashboards and valid QR authentication flows.
Intelligence & Analytics
Powers our geographic heatmaps and market-leak detection systems.
Growth & Engagement
Manages 1-to-1 consumer loyalty points and repeat-purchase journeys.
In compliance with the Malaysian Personal Data Protection Act 2010, we operate on the principle of "Notice and Choice."
Consent: Non-essential tracking is only activated with your consent.
Opt-Out: You can manage or disable cookies via your browser settings. Note that disabling essential markers may prevent product verification features.
Selaras dengan Akta Perlindungan Data Peribadi 2010, Trustori memberikan pilihan kepada pengguna untuk menarik diri daripada kuki yang tidak penting. Data yang dikumpul diproses dengan selamat untuk melindungi integriti jenama.
5. Contact Information
For questions regarding your data, contact our Data Protection Officer:
Email: hello@trustori.co
Address: Lot 2-05, Cheras Plaza, No. 11, Jalan Manis 1, Taman Segar, Cheras, 56100 Kuala Lumpur.
